Associate – Operations, Back Office

The Opportunity

Pocketful is building a modern fintech and stock broking platform focused on speed, scalability, and operational efficiency.

We are looking for an Operations & Back Office Associate to support critical post-trade, client servicing, settlement, and operational workflows within the broking ecosystem. The role requires strong operational discipline, attention to detail, and the ability to work in high-volume transaction environments.

You will work closely with RMS, Compliance, Depository, Client Servicing, and Technology teams to ensure smooth day-to-day operational execution.

Role Mandate

• - Handle day-to-day back-office and operational activities related to stock broking operations.

• - Process client onboarding, account modifications, KYC verification, and operational documentation.

• - Coordinate trade settlements, payout processing, ledger management, and reconciliation activities.

• - Support DP operations including pledge/unpledge requests, DIS processing, and depository-related activities.

• - Monitor operational issues and coordinate with internal teams for timely resolution.

• - Ensure accurate maintenance of operational records, reports, and client documentation.

• - Coordinate with exchanges, depositories, banks, and internal stakeholders for operational execution.

• - Assist in handling client queries related to operations, settlements, funds, and securities.

• - Ensure adherence to SEBI, exchange, and internal compliance processes.

• - Support operational audits, reporting, and regulatory documentation requirements.
  

Candidate Profile

• - 1–4 years of experience in Stock Broking Operations, Back Office, DP Operations, or Financial Services Operations.

• - Strong understanding of broking operations, settlements, and post-trade workflows.

• - Familiarity with NSE/BSE/MCX operations, depository processes, and client servicing workflows.

• - Good understanding of KYC and operational compliance requirements.

• - Strong attention to detail and operational accuracy.

• - Comfortable working in high-volume operational environments.
  

Preferred Experience

• - Experience working with broking back-office software and operational systems.

• - Familiarity with CDSL/NSDL processes.

• - NISM certification preferred.

• - Exposure to RMS or settlement operations is an added advantage.
  

Key Skills

• - Stock Broking Operations

• - Back Office Operations

• - Trade Settlements

• - DP Operations

• - Reconciliation

• - Operational Compliance
  

What We Value

• - Ownership and accountability

• - Operational accuracy and discipline

• - Problem-solving mindset

• - Speed with attention to detail

• - Ability to work in fast-paced operational environments
  

Why Join Pocketful

• - Work at the core of a fast-growing fintech and broking platform.

• - Gain exposure to end-to-end stock broking operations and infrastructure.

• - Work closely with operations, compliance, RMS, and technology teams.

• - Be part of a high-growth environment focused on execution and scale.

Compensation

Compensation will be aligned with market standards and evaluated based on operational expertise, experience, and overall execution capability.